Customers who are new and haven't had their homes cleaned professionally in the last month must choose the First Time Clean option in the Extras section. This gives our team enough time to provide the high-quality results we're known for. After this, they can opt for our Standard Clean for regular services. Otherwise, we can't promise the same level of service.

Living Areas & Bedrooms

• Vacuum/sweep/mop
• Remove cobwebs
• Dust all surfaces and items
• Dust ceiling fans, light fixtures, blinds, and vents
• Dust baseboards & window sills
• Make beds
• Switch plates cleaned
• Doorknobs cleaned and disinfected

Bathrooms

• Counters, sinks, showers, bathtubs, fixtures cleaned and disinfected
• Toilets cleaned and disinfected
• Floors cleaned and disinfected
• Mirrors cleaned
• Dust ceiling fans, light fixtures, blinds, and vents
• Dust baseboards & window sills
• Exterior of cabinets and drawers cleaned
• Remove cobwebs
• Carpeting vacuumed
• Empty trash, wipe down trash can
• Switch plates cleaned
• Doorknobs cleaned and disinfected

Kitchen

• Sweep/mop
• Thorough dusting
• Remove cobwebs
• Sinks, fixtures, counters cleaned and disinfected
• Exterior of appliances cleaned
• Exterior of cabinets and drawers cleaned
• Microwave cleaned and disinfected, inside and out
• Dust ceiling fans, light fixtures, blinds, and vents
• Exterior of range hood cleaned
• Stove top, burners, drip pans, and knobs cleaned
• Stainless steel polished
• Empty trash, wipe down trash can
• Switch plates wiped down
• Doorknobs cleaned and disinfected

If you're a first-time client and your home hasn't been professionally cleaned in the last month, please choose the First Time Clean option in the Extras section. This gives our crew the time they need for our high-quality results. Afterwards, you can stick with our Standard Clean for regular services.

Living Areas & Bedrooms

• Vacuum/Sweep/Mop
• Remove cobwebs
• Dust all surfaces and items
• Clean ceiling fans and light fixtures
• Dust blinds and vents
• Make beds
• Switch plates cleaned
• Doorknobs cleaned and disinfected
• Wipe down door frames and door facings
• Wipe down window sills
• Wipe down baseboards
• Vacuum furniture/under furniture
• Wipe down furniture

Bathrooms

• Counters, sinks, showers, bathtubs, fixtures cleaned and disinfected
• Toilets cleaned and disinfected
• Floors cleaned and disinfected
• Mirrors cleaned
• Clean ceiling fans & light fixtures
• Dust blinds & vents
• Exterior of cabinets and drawers cleaned
• Remove cobwebs
• Carpeting vacuumed
• Empty trash, wipe down trash can
• Switch plates cleaned
• Doorknobs cleaned and disinfected
• Wipe down door frames and door facings
• Wipe down window sills
• Wipe down baseboards

Kitchen

• Sweep/Mop
• Thorough Dusting
• Remove cobwebs
• Clean ceiling fans and light fixtures
• Dust blinds and vents
• Sinks, fixtures, counters cleaned and disinfected
• Exterior of appliances cleaned
• Exterior of cabinets and drawers cleaned
• Microwave cleaned and disinfected, inside and out
• Exterior of range hood cleaned
• Stove top, burners, drip pans, and knobs cleaned
• Stainless steel polished
• Empty trash, wipe down trash can
• Switch plates wiped down
• Doorknobs cleaned and disinfected
• Wipe down door frames and door facings
• Wipe down window sills
• Wipe down baseboards
• Vacuum furniture/under furniture
• Wipe down furniture

Our Move In/Move Out service gives your home a thorough cleaning to get it ready for you or the new residents. Make sure the house is empty and no one else is working there during our service, and we'll need access to electricity and water. If the home is very dirty, we may need to add the First Time Clean service to ensure our cleaners can finish their work properly.

Living Areas & Bedrooms

• Vacuum/Sweep/Mop
• Remove cobwebs
• Dust all surfaces and items
• Clean ceiling fans and light fixtures
• Dust blinds and vents
• Make beds
• Switch plates cleaned
• Doorknobs cleaned and disinfected
• Wipe down door frames and door facings
• Wipe down window sills
• Wipe down baseboards
• Vacuum furniture/under furniture
• Wipe down furniture

Bathrooms

• Counter tops, sinks, showers, bathtubs, fixtures cleaned and disinfected
• Toilets cleaned and disinfected
• Floors cleaned and disinfected
• Mirrors cleaned
• Clean ceiling fans and light fixtures
• Cabinets and drawers cleaned inside and out
• Remove cobwebs
• Switch plates cleaned
• Doorknobs cleaned and disinfected

Kitchen

• Sweep/Mop
• Thorough dusting
• Remove cobwebs
• Clean ceiling fans and light fixtures
• Sinks, fixtures, counters cleaned and disinfected
• Appliances cleaned inside and out
• Cabinets and drawers cleaned inside and out
• Exterior of range hood cleaned
• Stove top, burners, drip pans, and knobs cleaned
• Stainless steel polished
• Switch plates wiped down
• Doorknobs cleaned and disinfected

Garage & Patio

• Sweep floor
• Remove cobwebs

All Rooms

• Wipe down window sills
• Vents dusted and wiped down
• Blinds dusted & wiped down (note: we do not wipe down thin metal or plastic blinds due to danger of bending/breaking)
• Wipe down baseboards, door facings, door frames, spot-clean walls (some marks/stains may need to be painted over)

If your garage, closet, or a room feels overwhelming, our organizers can help. We have a two and half hour minimum but can stay longer if needed to get things sorted. Just reach out via phone or email to discuss your needs!

Golden Cleaning Services LLC offers residential and commercial cleaning, deep cleaning, carpet cleaning, floor care, and other specialized cleaning services. We aim to be your one-stop solution for all cleaning needs.

Our online booking platform prioritizes security, given the high volume of digital transactions. We've implemented robust measures to safeguard sensitive information:

• Extended Validation SSL (EV SSL) encryption on our booking page
• 256-bit AES encryption on our booking form
• Stripe's 256-bit AES protocol for secure credit card processing
• Tokenization, storing a secure token instead of your credit card number

These measures ensure a secure payment process, adhering to industry standards and protecting your sensitive information.

If our services don't meet your expectations, please inform us within 24 hours. We'll send a team to correct it within a 5-day period.

You can trust our cleaning professionals completely. They go through interviews with the owners and undergo thorough criminal record checks. We value our team greatly, which is why we maintain such high standards. Only about 20% of applicants end up joining Golden Cleaning Services.

The majority of our bookings are made online, so we take security very, very seriously. Our booking page is protected by extended validation SSL. Our booking form has it’s own layer of 256 bit security. Credit card transactions are processed by Stripe, which has its own 256 security protocol. Additionally, our system does not store your credit card number, only a token that allows us to charge the card when the service is complete.

Yes, our crew members get a criminal record check as part of our process.

Golden Cleaning Services stands out for several reasons:

• Quality: We prioritize top-notch service, ensuring your satisfaction with every clean.
• Customer Service: Our team is dedicated to providing exceptional customer service, addressing your needs promptly and professionally.
• Environmentally Friendly: We use high-quality, eco-friendly products and practices, minimizing our impact on the environment.
• Trained Team: Our cleaners are extensively trained, ensuring they deliver consistent, excellent results every time.
• Attention to Detail: We pay close attention to detail, leaving your space spotless and inviting after every clean.

Of course! Our cleaning staff is fully insured and bonded, providing an extra layer of protection and assurance for our clients. We prioritize safety and security in all aspects of our services.

To ensure the safety of our clients during COVID-19, we implement several measures:

• Mask Usage: Our staff wears masks at all times during cleaning appointments.
• Social Distancing: We maintain a safe distance from clients and others during our services.
• Regular Sanitization: Our team uses sanitizers regularly and disinfects high-touch surfaces.
• Health Monitoring: We monitor the health of our staff and advise them to stay home if they feel unwell.
• Adherence to Guidelines: We strictly follow all recommended guidelines from health authorities to minimize the risk of transmission.

These measures are designed to protect both our clients and our staff members during these challenging times.

Here's a concise list of the services we do not provide:

1. Services cannot be performed concurrently with other services (plumbing, painting, construction, etc.)
2. No lifting or moving of heavy items.
3. No handling of delicate items like vases or hung pictures.
4. We load dishwashers but do not replace dishes in cupboards.
5. Cleaning beyond safely reachable areas with our tools.
6. Excessive pet hair removal from upholstery.
7. Exterior window cleaning.
8. Cleaning mini blinds beyond dusting.
9. Removing strong odors like mold, animal waste, or smoke.
10. Cleaning inside dishwashers and washing machines.
11. Cleaning light bulbs.
12. Cleaning rodent/insect infested homes.
13. Removing excess paint from surfaces.
14. Handling heavy marks/stains on walls or baseboards.

Certainly! We can accommodate cleaning services even if you're not present at home. Just reach out to us, and we'll handle all the arrangements and details for you.

For one, two, and three-bedroom homes, we typically send one cleaner. However, for larger homes with four bedrooms or more, we'll send a team of two cleaners for more efficient service. If you're in a hurry or have specific requests, please let us know, and we'll do our best to accommodate your needs!

We have customer service available from 9:00 am to 6:00 pm, Monday through Friday. However, you can book our services online 24/7 through our booking page.